Privacy Policy

How we protect your data and privacy

Last updated: January 2024 Effective date: January 1, 2024

1. Introduction and Scope

Welcome to RoutePredict ("Service," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our weather-based route planning service.

Applicability: This policy applies to all users of our Service, including visitors to our website and users of our mobile and web applications. By using our Service, you consent to the data practices described in this policy.

Legal Basis: We process your personal data based on legitimate interests, consent, and contractual necessity as outlined in applicable privacy laws including GDPR, CCPA, and other regional regulations.

2. Information We Collect

2.1 Information You Provide Directly

  • Route Information: Origin, destination, waypoints, and travel preferences you enter
  • Contact Information: Email address, name, and other details when you contact us for support
  • Feedback and Communications: Messages, feedback, and other communications you send to us
  • Account Information: If you create an account, we collect username, email, and password

2.2 Information We Collect Automatically

  • Location Data: Approximate location when you use location-based features (with your consent)
  • Usage Data: How you interact with our service, features used, pages visited, and performance metrics
  • Device Information: Browser type, device type, operating system, IP address, and device identifiers
  • Log Data: Server logs, including access times, pages viewed, IP address, and browser information
  • Cookies and Tracking Technologies: As described in our Cookie Policy

2.3 Information from Third Parties

  • Weather Data Providers: Meteorological data and forecasts
  • Mapping Services: Geographic and routing data from Google Maps and other providers
  • Analytics Services: Aggregated usage statistics and performance data

3. How We Use Your Information

3.1 Primary Purposes

  • Provide weather-based route planning services
  • Calculate optimal routes and weather forecasts
  • Process and respond to your requests and inquiries
  • Maintain and improve our Service functionality

3.2 Secondary Purposes

  • Analyze usage patterns to improve user experience
  • Develop new features and services
  • Ensure service security and prevent abuse
  • Comply with legal obligations
  • Protect our rights and interests

3.3 Legal Basis for Processing (GDPR)

  • Legitimate Interest: Service improvement, security, and analytics
  • Consent: Location data and optional features
  • Contractual Necessity: Providing the core service functionality
  • Legal Obligation: Compliance with applicable laws

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service:

  • Google Maps: For mapping and routing services
  • Weather Data Providers: For meteorological forecasts and data
  • Analytics Services: For usage analysis and performance monitoring
  • Cloud Infrastructure: For hosting and data storage
  • Customer Support: For responding to user inquiries

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or the public
  • Investigate or prevent fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

4.4 Aggregated Data

We may share anonymized, aggregated data that does not identify individual users for research, analytics, or business purposes.

5. Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: Data encrypted in transit using TLS/SSL and at rest using industry-standard encryption
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Security Monitoring: Regular security assessments and monitoring for unauthorized access
  • Data Backup: Secure backup procedures with encrypted storage
  • Staff Training: Regular privacy and security training for all personnel
  • Incident Response: Procedures for responding to data security incidents

Data Breach Notification: In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by law.

6. Your Rights and Choices

6.1 General Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we have about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Restriction: Request limitation of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for consent-based processing

6.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

6.3 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR:

  • Right to lodge a complaint with a supervisory authority
  • Right to data portability
  • Right to restriction of processing
  • Right to object to automated decision-making

6.4 Exercising Your Rights

To exercise any of these rights, contact us at kushnerdigital@gmail.com. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

7. Data Retention

We retain your information for the following periods:

  • Route Data: Retained for 30 days for service functionality, then automatically deleted
  • Usage Data: Retained for 2 years for service improvement and analytics
  • Contact Information: Retained for 3 years after last contact for support purposes
  • Location Data: Not stored permanently, used only for immediate functionality
  • Account Data: Retained until account deletion or 3 years of inactivity
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

We regularly review and delete data that is no longer necessary for the purposes for which it was collected.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

8.1 Types of Cookies We Use

  • Essential Cookies: Necessary for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (if applicable)

8.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

Do Not Track: We respect Do Not Track signals and do not track users who have enabled this setting in their browsers.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where our servers are located.

10.1 Transfer Safeguards

We ensure appropriate safeguards are in place for international transfers:

  • Standard Contractual Clauses: For transfers to countries without adequate protection
  • Adequacy Decisions: For transfers to countries with adequate protection
  • Certification Programs: Such as Privacy Shield (where applicable)
  • Consent: Where appropriate, we obtain your explicit consent

10.2 Data Processing Locations

Your data may be processed in the following locations:

  • United States (primary processing location)
  • European Union (for EU users, where possible)
  • Other countries where our service providers operate

11. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

  • Google Maps: Google Privacy Policy
  • Weather Data Providers: Various meteorological services
  • Analytics Services: Google Analytics and other analytics providers

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

12. Data Protection Officer

For users in the European Union, you can contact our Data Protection Officer at:

  • Email: kushnerdigital@gmail.com
  • Subject Line: "Data Protection Officer"

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this page
  • Sending email notifications for significant changes (if applicable)
  • Displaying a prominent notice on our Service

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions about this Privacy Policy, want to exercise your rights, or have privacy concerns, please contact us:

  • Email: kushnerdigital@gmail.com
  • Website: Through our contact form at routepredict.com/contact
  • Response Time: We will respond to privacy inquiries within 30 days
  • Data Protection Officer: kushnerdigital@gmail.com (for EU users)

Supervisory Authority: If you are in the EU and not satisfied with our response, you can lodge a complaint with your local data protection authority.

15. Effective Date and Version

This Privacy Policy is effective as of January 1, 2024, and was last updated on January 1, 2024. This is version 2.0 of our Privacy Policy.

Previous Versions: Previous versions of this Privacy Policy are available upon request.